Customer Support Representative
MAVREK MAVREK Bakersfield, CA Bakersfield, CA Full-time Full-time $48,790 - $87,650 a year $48,790 - $87,650 a year 1 day ago 1 day ago 1 day ago Overview:
Mavrek is designed as a remedy to the current process which is anecdotal and antiquated at best, not to mention expensive and stressful.
Mavrek provides a clear, linear process with usable tools accessible via an affordable monthly subscription that breaks down the process into easy to navigate steps.
Mavrek's software solution will not only provide our customer, the Small Business Owner and Trusted Advisor, an application that provides guidance through the transaction process, but will also greatly enhance the chances of completing a successful transaction.
We are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders.
You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction.
To be successful as a customer support representative, you should stay informed about product and service specifications and maintain good relations with customers.
Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers.
Customer Support
Responsibilities:
Generating sales leads.
Managing incoming calls.
Building good relationships with customers.
Resolving complaints and following up on resolutions.
Identifying customers' needs.
Meeting sales objectives.
Following procedures and policies.
Customer Support Requirements:
High school diploma or equivalent.
Experience in customer service.
Strong telephone etiquette.
Familiarity with CRM tools.
Excellent communication skills.
Ability to manage multiple tasks at once.
Ability to adapt to different personalities.
Benefits Equity in the company Remote first work environment Unlimited PTO Fully covered medical, dental & vision Monthly Internet stipend WFH equipment reimbursement 401k Plan Life and AD&D Insurance Pet Insurance Job Type:
Full-time Pay:
$48,790.
00 - $87,650.
00 per year
Benefits:
401(k) Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Parental leave Vision insurance Work from home Experience level:
1 year Shift:
8 hour shift Morning shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Ability to commute/relocate:
Bakersfield, CA 93311:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Mavrek is designed as a remedy to the current process which is anecdotal and antiquated at best, not to mention expensive and stressful.
Mavrek provides a clear, linear process with usable tools accessible via an affordable monthly subscription that breaks down the process into easy to navigate steps.
Mavrek's software solution will not only provide our customer, the Small Business Owner and Trusted Advisor, an application that provides guidance through the transaction process, but will also greatly enhance the chances of completing a successful transaction.
We are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders.
You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction.
To be successful as a customer support representative, you should stay informed about product and service specifications and maintain good relations with customers.
Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers.
Customer Support
Responsibilities:
Generating sales leads.
Managing incoming calls.
Building good relationships with customers.
Resolving complaints and following up on resolutions.
Identifying customers' needs.
Meeting sales objectives.
Following procedures and policies.
Customer Support Requirements:
High school diploma or equivalent.
Experience in customer service.
Strong telephone etiquette.
Familiarity with CRM tools.
Excellent communication skills.
Ability to manage multiple tasks at once.
Ability to adapt to different personalities.
Benefits Equity in the company Remote first work environment Unlimited PTO Fully covered medical, dental & vision Monthly Internet stipend WFH equipment reimbursement 401k Plan Life and AD&D Insurance Pet Insurance Job Type:
Full-time Pay:
$48,790.
00 - $87,650.
00 per year
Benefits:
401(k) Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Parental leave Vision insurance Work from home Experience level:
1 year Shift:
8 hour shift Morning shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Ability to commute/relocate:
Bakersfield, CA 93311:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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